Instant access to erasure reports, as soon as they are processed.

Client Portal

When creating a client in the system, set up a username and password to give them access to their very own client portal. From here they can manage and review all of their upcoming collections, giving them a premium experience that shows your commitment to transparancy.

We’ve designed our Client Portal to provide a great user experience to the users, while minimising your workload. Instead of manually generating reports and sending them to clients, or handling phone calls to update the client on the current state of a collection, all of the information is now at their finger tips.

Real Time Insights

In the fast-paced world of IT asset management, timing is everything. With ITADCollect’s client portal, your clients can bid farewell to guesswork and uncertainty. Real-time updates ensure they are always in the loop, empowering them to make informed decisions swiftly. Whether it’s tracking the movement of assets or monitoring the progress of collections, data can be viewed and reports downloaded as soon as an item is processed.

Win Bigger Jobs

We have received great feedback from our customers regarding the client portal, with many going on to win jobs they previously would have no hope of achieving.

One of our clients recently won a large government contract. The previous company supplying the government was taking 3-4 MONTHS to generate and provide collection reports after all items had been processed. It was a manual process for them. Our client showed them the Portal and demonstrated how reports could be downloaded in seconds, rather than months. They won the contract, and were informed the portal was one of the main reasons they won

Greater Communiction & Improved Transparancy

Maintaining great communication with the client is crucial, but can be difficult when you are busy. By giving clients a login to their own portal, they can instantly access all the information they need to access. They can see at a glance how a collection is progressing, and download the reports as soon as items are processed. All without having to bother yourself.

Additionally, our client dashboard offers them various metrics to show exactly how you performed on the recent collections, allowing them to check that targets are being met. This increased transparancy creates a great level of trust with clients, leading to further projects in future.